If you need to purchase a second copy, contact your campus Support Center for help. Specific instructions for getting rid of the infection.īy the terms of the IU/Microsoft Campus Agreement, each license key for Windows 7 or Windows 8.x Pro is capable of installing the software on only one computer.
Mentioned here will fix the problem the UISO will email you with
Blocked network access: If your network access hasīeen blocked due to a virus infection called a rootkit, nothing. System documentation or contact the manufacturer. Method for performing a total recovery will vary, depending on yourĬomputer's manufacturer. Utility, which does not help in the case of a virus infection. This is not the same as the Windows System Restore Personal files and new programs you've put on the computer since its Keep in mind that this will still delete any Reset", which will essentially restore your computer to its original Which might be referred to as a "Recovery" partition or "Factory Windows: Some computers contain a built-in recovery option Alternative to purchasing a DVD for reinstalling. 
University Information Security Office (UISO) due to a virus If your IU network access has been blocked by the Has been infected by a virus or has become slow to the point ofīeing unusable, reinstalling Windows may be the best and quickest
Reinstalling Windows: If your Windows 7 computer. Otherwise, you may skip to the next section. Then you can install the available drivers and software from your PC's support page.Note: Read this section if you are reinstalling I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable. If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.Īfter you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS. This is the generic key for W8.1 'standard.' Only if you are asked to enter a product key during the installation process, use this generic key. Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working.You want W8.1 64 bit. If your notebook did not come with W8.1 with Bing, you can reinstall W8.1 for free as follows.
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